Overhead Door of Austin

Service Coordinator

Come work for a growing company who has NEVER had a layoff!

Just Rite Equipment, a division of DuraServ, is hiring a Service Coordinator. The Service Coordinator is a highly important role in the Service Department and facilitates all aspects of the service cycle related to scheduling service technicians' work.

Responsibilities

  • Answer phones
  • Service call entry
  • Quoted service order entry
  • Scheduling and same-day dispatch
  • Contacting customers to confirm schedule
  • Service tracking
  • Ordering parts, as needed, for service work
  • Action lead management, entry and accountability
  • Invoicing of call-in service work and quoted service work
  • Filing and recordkeeping for all service files
  • Process customer credit card payments
  • Post vendor invoices for accounts payable

Job requirements

  • Excellent customer service skills
  • Ability to interact professionally with internal and external customers
  • High level of organization

Education

Degree preferred

Benefits

Complete benefits package including 401K with company match

Just Rite Equipment, a division of DuraServ, has been in business since 2001 and has grown from a $16 million to a $170 million company. We have grown from 180 to 550+ employees over the last 4 years. We are looking for talented career oriented people who want to work in a fast-paced team centric company. DurServ's company goal is to: take great care of every customer, treat employees well and with respect and be "first and best" in all markets servicing customer.

Email Resumes To: jobs@duraservcorp.com